Before the COVID-19 pandemic, a digital visitor management system (visitor management software) wasn’t considered a necessity. They were initially known for streamlining existing front-desk operations. However, as cities and communities began reopening during the pandemic, visitor management systems quickly became a vital tool for every organization. From schools to manufacturing facilities to aged care facilities, organizations began adopting visitor management systems to improve the way they check-in, track, and collect visitor and guest data.
These systems are currently solving a major workplace safety issue, as tracking key information and screening out potentially high-risk individuals protects staff and helps workplaces remain COVID-19 free. Despite these safety features, their superior benefits compared to the traditional logbook are key to their continued success and longevity in a post-COVID world.
In this article, we explore why visitor management software will continue to be important even after the global pandemic.
While visitor management systems produce superior benefits to traditional logbooks, many companies resistant to change often pass over the opportunity because the system doesn’t solve any obvious or pressing issues.
However, when COVID-19 hit and states began reopening from lockdown, building managers had no option but to look for visitor management systems. As traditional logbooks failed to ensure the safety of the staff and the workplace, changes in demand for a visitor management system skyrocketed. Not only can visitor management provide touchless sign-ins, health screening, and evaluations, but they also aid contact tracing efforts.
Most businesses focus on safety features as the most important aspect of a visitor management system during a global pandemic. However, while visitor management systems provide these benefits, including the ability to contact trace and screen high-risk individuals, they also provide significant advantages such as boosting building security, reducing costs, improving the visitor experience, and streamlining front desk operations.
A visitor management system can ensure the safety of your employees and property by allowing you to quickly register and identify visitors to your database. The visitor management system can also track visitor movements around your workplace. This way, any malicious intent is discouraged since visitors are aware their identity can be quickly traced.
Streamlining and boosting the efficiency of visitor registration reduces visitor processing costs over time. Visitors simply sign in using a tablet at the reception, automating the sign-in process so your receptionist can focus more on other tasks. Furthermore, less paper is being used, which means fewer stationery-related costs for your organization.
A digital visitor management system provides a fast, secure, and streamlined way for guests and employees to enter their details into the tablet. With contactless features, they can even scan a QR code to enter details via their smart device instead of having to touch an unfamiliar screen, which makes visitors feel safer. These small changes can make a positive and significant difference to the visitor experience at your workplace.
One of the greatest barriers to adopting visitor management systems for businesses is their resistance to the use of new technology. New technologies can appear to be a threat to the existing system and the way things are done, including possible disruptions to existing business operations. Introducing a new visitor management system also means teaching receptionists, employees, and visitors how to use the new system.
Inform employees about the advantages of implementing a digital visitor management software, especially given COVID-19, and additional features like contact tracing, screening, and touchless sign-ins now essential must-haves to remain in business. Disrupting the existing visitor sign-in process is a small price to pay for businesses and employees that want to reopen and ensure workplace safety.
While the installation and education process for cloud-based visitor management systems can take some time, it’s straightforward and the benefits outweigh the initial setup costs. Reception staff appreciates the extra time and reduced burden, security is enhanced, and visitors can quickly and easily sign-in, while they create efficiencies to reduce costs in the long run.
Reception staff appreciate the extra time and reduced burden, security is enhanced, and visitors can quickly and easily sign-in, while they create efficiencies to reduce costs in the long run. Complying with the new normal regulation is a vital action. Companies should be able to create a safe environment for everyone and minimize risks. One of the strategies that companies can undergo is adapting Visitor Management Software to manage the guests in the office.
Take us for a test drive, start your 14-day trial, and find out what we can do for your business today. Entrybook provides completely customizable visitor management systems for various industries. It is everything you need from a visitor management app. Learn more about it. Let’s talk.
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